Customers, defined as any natural persons who enter into a legal transaction for purposes that are predominantly neither commercial nor self-employed, have the following right of withdrawal.
Your Right as a Customer: You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the last good or the last piece.
To exercise your right of withdrawal, you must inform us (AIP-enjoy GmbH, Jedleseer Straße 67, 1210 Vienna, Austria. Tel: +43 681 811 75673, Email: office@snus-kaufen.at) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal: If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise (this must be in writing); in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion of the Right of Withdrawal: The right of withdrawal does not apply to live products such as seeds if their packaging or seal has been damaged or opened.
Additional Notes: The following notes are not required for the effective exercise of the right of withdrawal.
- Please do not use items you wish to return as if you were the owner.
- Please avoid contamination and damage to the goods.
- Please use the original packaging or equivalent packaging for the return shipment to protect the goods during transit.
